Ensure supplier reliability
1. Check whether your gold supplier is a long-term member of Cnauto. While Gold Vendor membership does not guarantee security, it increases the chances of a secure trading experience. Be extra careful when trading with free members - they have not been verified in any way by Cnauto.
Careful communication
1. Send inquiries to Cnauto's suppliers. Verbal agreements made over the phone may be rejected by some providers.
2. Check that the inquiry you sent matches the supplier that responded. Make sure you are dealing with the same vendor - check that their company information matches the company you are contacting.
Use trade assurance services
1. Use trade assurance services to keep your trade well protected.
2. Contact the vendor to get accurate bank account details before payment - make sure you are paying the right person or company.
3. Check the order before paying in full.
First check the quality and quantity
After confirming that the order is correct, you can sign for it. This can be done when the goods are still the responsibility of a third party, such as customs or a transport agency.
If you have any questions about the supplier or the order, please submit your complaint as soon as possible.
