CEAT Shoppes outlets to act as full-fledged customer service centres
QueenaOwen 
26
Associated Press.
MUMBAI: CEAT Tires said Wednesday that its service outlet Shoppes will now act as a full-fledged customer service center. RPG Currently, the group’s tire manufacturing unit operates 200 dealerships in India has been offering computerized wheel alignment, balancing and nitrogen filling services. Customers will now be able to resolve customer issues quickly and easily through the approved service network, the company said in a press release.
He added that customers can get claim resolution and replacement in minutes through on-site claim resolution services and through warranty registration, customers can benefit from special warranties on all car, utility vehicle and tire lines.
Amit Tolani, Chief Marketing Officer, CEAT Tires “In CEAT, we want consumers to have a hassle-free experience when buying tires. When customers buy tires, they get an unconditional warranty. In recognition of this, customers can now walk.” ” he said. Ltd: The company said the dealer app offers an instant claims solution that allows dealers to inspect and provide claims processing on-site.
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