Chang ‘an cs75p maintenance experience for the third time.
Purchase time: may 20, 2021
Mileage: 18327 km
Maintenance details: the third maintenance is the replacement of the engine filter, the third maintenance to be done in April this year.
Maintenance process:
I had already made an appointment with the 4S store before I went. Erbao made an appointment at 10: 00 in the morning. I originally called 09:30 to ask if there were many cars. He said not much. But there were so many people when I went. I didn’t get on the plane at 11:30. Later, the master got on the plane and put oil on the plane to have dinner. After sale, he politely asked me to eat. I originally wanted to save time, but I was still delayed all morning and some time in the afternoon.
The following is the job flow:
1. The after-sales manager receives and issues a maintenance list, and after that, put a dust cover on the steering wheel and the main driving seat, and cover the foot cushions with dust paper. Because the seats were full, I asked me if I wanted to wash the car first. I was afraid that the more I stood in line, the lower I was. There were three or four cars in front of me, so I waited in line all the time without agreeing to wash them first.
two。 After waiting for about an hour and a half, after all the cars in front have been disposed of, the after-sales master comes to check the vehicle and maintenance list, and then drives the vehicle into the station. Then I ran down from the after-sales rest area and went to the side of my car to observe the maintenance.
3. The after-sale master opened the cover of my car and put an anti-scrubbing pad around the cabin. Then blow away the dust with a hair dryer and feel fresh after it is done. Then I briefly checked some things around me, and I didn’t quite understand.
4. Then lift the vehicle and remove the maintenance cover of the engine guard plate one by one and begin to release the oil. Then recommend the engine guard to me, and after I refuse, continue to drain the oil. I asked if I wanted to upgrade the type of oil, and he told me that his oil had been turned on. Next time, I would say earlier, he said that the minimum oil standard of this car is the original oil of the 4S store. This oil is enough not to go to the special area. They will not joke about the engine. After all, the engine is guaranteed for life.
5. After the old oil is put, the technician changes the oil filter element, installs the oil screw and the filter element, and cleans up and marks the oil screw. Then he sold the engine guard plate to me again, because there was really a hole in that place, and the primer had fallen off. I hesitated to add an engine guard plate, 220 yuan, which was cheap on the outside. He said that this kind of heat dissipation was better, and because the original factory had reserved the opening for the next oil release, or the ordinary one might need to be removed every time. Install the engine guard, then check the condition of the chassis of the vehicle, and put down the vehicle if there is no difference.
6. Remove and remove the air filter element, clean the dust on the filter element with an air compressor, wipe the dust from the installation mouth of the air filter element with a wet cloth, and then install it. Praise the following maintenance technician here. When removing the air filter element, cover the air inlet with a wet cloth to prevent dust or foreign matter from falling into the air inlet.
7. Check the coolant (antifreeze) liquid level, brake oil level, wiper liquid level, found that there is less coolant, wiper liquid, respectively added some to me. Make sure there’s nothing wrong with that.
8. Check the operation of the engine after landing, and then lift the vehicle to see if there is any oil leakage at the oil discharge port and oil filter element. Nothing happens after five minutes. Put the car down.
9. Check the tire pressure and wear, and then measure the tire pressure of each tire, and one of them makes up a little bit of air.
10. Because I also said that there was a strange noise in my right air outlet, and the after-sales master took my car to feel it on the road together. He didn’t feel any noise on the ordinary section of the road, and then I said there might be a bumpy road. He took it to a country road. I really felt a strange noise on the bumpy road. He said that something I installed was noisy. Let me try again later. If he found that there was a strange noise, he didn’t feel the noise this time.
11. Then go back to wash the car, sign the bill, pay 220 yuan for the engine guard, and the rest are free maintenance packages for 12 times in six years.
The feeling of using the car after maintenance: there has been an increase in fuel consumption for some time after maintenance. I have a little doubt that the oil is not particularly good, and the free oil has just reached the standard. although it does not affect the use of the car, it should not be so good and it will be enough. At the time of the second guarantee, I found that the air outlet on the right side of my front center console occasionally made a strange noise. When I went to the store for maintenance, I did not find out the result. Now it has been open for quite a long time or from time to time. The after-sales service master said that the cars are all assemblies, and it is too normal to have an abnormal noise. If you keep ringing and show him the repair, it is impossible to judge from time to time.
4S store evaluation: our 4s store service is still very good, they all drive the car to the after-sale, their after-sales staff put the car some protective film and cushions and so on, they drive to the maintenance booth and invite us to the second floor rest area. The people who served tea and poured water were all in time, and there were snacks, asking us what TV we watched, and the children’s entertainment area, and the children had a good time, and they also gave balloons to the children. The children stayed happily, they didn’t always want to go, they didn’t always want to go, and they could play for a long time, and the after-sales service also had any questions. Enthusiastically answered, what he didn’t know was immediately called to ask other colleagues. I still have a good impression of Changan after-sales service.