Double Festival Qingdao Zhongsheng 4s Store Experience Six Service Commitments

  5
 September 12, 2024
Foreword: I am from Qingdao and I am in Jinan. I returned to Qingdao during the National Day. During the Golden Week, Qingdao should be a popular tourist city, but there are very few tourists. Old railway workers, our Greater Qingdao is very safe now. cctv has reported that Qingdao not only has beer, but also prawns.Welcome to Qingdao! Go to Jinan! Hospitality Shandong welcomes the old ironmen
Recently, Volvo manufacturers have been promoting after-sales services: six major services! The previous post popularized the six major service commitments and made online reservations. Come to the store to experience it this time! Let’s talk about the experience in the Qingdao store. Let’s go to the Jinan store next time to experience it and compare the services in Shandong.

When I arrived at the 4s store, maybe due to holidays, the after-sales boy didn’t even know where he was? No one was receiving him. After waiting for a while, someone came. Looking at the license plate, you knew that I had made an appointment in advance.You can see that you value the feeling, the little brother did a registration check.

Stores posted six major service promise advertisements

The little brother explained that it was understandable that there was a shortage of manpower due to the holidays

There are many cars being repaired and maintained during the holidays

Workshop situation

workshop corner

There are too many cars to be repaired and maintained, because the online appointment made arrangements in advance

I only did basic maintenance this time, and replaced the filter elements and the like quickly.

There is an experience test drive event in the store (I must talk about sales lady here! Maybe he has a bad attitude because he has no vacation. Old car owners have this attitude when they come for a test drive?!)

Daughter-in-law test drive xc40

There are entertainment facilities on the second floor for children to pass the time

My little brother will fill the car wash I arranged first and it will be ok!

Wo gift

After-sales little brother sends additives
Finally, some scenery photos

Take your children to the sea

Little crab, little gala

May Fourth square

A festive light show, I wish the motherland prosperity!

cross-sea bridge
Summary: I arrived at the store at 10:15 and left after 12:30 noon. I didn’t call to confirm the appointment. It took me more than two hours in total (the service purpose requires one hour), and I still need to improve the service. The after-sales brother explained: Because there were no car owners dining at noon on holidays, they ordered us a box lunch and finally gave us a bottle of additives!
Bikers must make online appointments for future maintenance and repairs!
Bikers must make online appointments for future maintenance and repairs!
Bikers must make online appointments for future maintenance and repairs!
Tell the main thing three times
Hospitality Shandong welcomes you!
Thank you to the old ironmen for their support! Thanks to the moderator

Welcome to join us!