A few days ago, I passed by my fourth son and drove in to have a look. The result was scary.
The young man at the reception took a look and said directly,”You’re serious. Look, the inside is cracked. He pointed to the air intake grille and said it was also cracked here. It’s estimated that it will cost at least five to six thousand yuan.”
I was blackened on the spot. I touched the air intake grille with my fingers, and the place was gray. If I said it wasn’t cracked, it was gray. So he changed his mind and said, it’s estimated to cost 30,000 to 4,000 yuan, and it can’t be seen inside the bumper. You will have to remove it to know what other problems are. Then he said that during the holidays, their shop was full of accident cars, and you could still drive it, so he asked to come back for repairs in a few days.
Well, since I am very busy and the knife is fast, I will find a way myself.
I remember before the festival, Baipa said that he had talked about a Kawaken maintenance point at Nanmen, so go and give it a try.
I flipped out the post and contacted Xiaobao. Then Xiaobao gave the contact information of the contact person of the maintenance company, and he was contacted smoothly
Here are the key points:
1. First contacted on WeChat, and then sent a picture, roughly estimating the location that needs to be repaired. If the company does not have stock, some materials need to be ordered in advance
2. Provide free scheduled shuttle service
3. Don’t make random repairs, don’t deliberately exaggerate minor problems, don’t change and charge, and consider customers. To me, the car is just a tool. It’s a small problem, so I told the maintenance company whether it can be repaired or not, and try to focus on repair as much as possible.
4. The entire maintenance process is live on WeChat and formal, and customers will be communicated in advance wherever necessary.
5. Pick-up buses come to the door on time and as agreed.