Professional car maintenance for only 1 yuan–A record of the four guarantees of wolf wolf

  9
 September 17, 2024
September 7, 2019 is an ordinary weekend, on this sunny day, after breakfast, I drove 70 kilometers to SAIC Volkswagen Xin Guangda 4S store, which is the destination of this vehicle maintenance. There is no happy little wolf from here in 2017. to be honest, I still have a pimple in my heart in the face of this store, and I am a little worried about the service quality of this store, so much so that the previous maintenance always goes to a farther 4S store. But after this maintenance, my impression of this store has changed, although not particularly respected, but at least in the same region of the two 4S maintenance after-sales options can be treated equally, pride and prejudice are easy to blind our eyes.

There are still a lot of cars maintained in the 4S store today.
I. Preface
Speaking of going to Xin Guangda 4S store for maintenance, or because I bought car insurance here in July this year, I always thought that 4S store car insurance must be more expensive than outside, but by comparison, it is found that the car insurance of 4S store is actually the same as that of the outside. Even various activities are done, and the insurance fee is even lower than that of the outside store, so I decisively choose to buy insurance in this 4S store, except for the regular one. The purchase of car insurance here also gives 300 yuan vehicle maintenance coupons, today’s maintenance is to use this maintenance voucher. It has been two years since the car was picked up on July 15, 2017. Semi-synthetic engine oil has been used since the first insurance, and it has been maintained about half a year. This time it is the fourth routine maintenance.

Buy a free maintenance voucher for car insurance at the 4S store for 300 yuan
II. Maintenance process
1. Make an appointment. Before going to 4S store for maintenance, you should make an appointment in advance with a discount on working hours. In the past, you could only call the after-sales manager of 4S store to make an appointment, but now it is more convenient. Follow the official Wechat official account of SAIC and Volkswagen, and make an appointment with Wechat directly. You can enjoy a fast and efficient maintenance experience, and a maintenance voucher of 15 yuan is given for the first appointment. After the maintenance is completed, you can also check the maintenance records.
2. Because of the large number of cars, after waiting for half an hour, the maintenance staff drove the vehicle into the station and began maintenance.
3. Remove the air and air conditioning filter elements for inspection. Air and air conditioning filter elements are very important, they are an indispensable safety barrier to protect the stable operation of the engine and the health of the members of the car, so it is best to replace them regularly, and these two things are not expensive. This time I directly replaced these two filter elements.

The removed air filter element is black with a history of 2 years.

The air conditioner filter element removed looks OK in appearance, but there is still a lot of dust inside, and it will be replaced decisively.
4. Inspection of automobile chassis. The 2017 Lang Yi uses the same platform as the old PQ, but the chassis still looks solid. The chassis has been scraped several times before, and there is no obvious problem.

A solid chassis

Check the chassis and remove the engine guard
5. Tire inspection. During the maintenance of the two 4S stores in our area, we will unload the tire to check the brake system and the tire itself. I have seen before that some riders have not unloaded the tire during maintenance, but do you need to do four-wheel positioning to disassemble the tire frequently?

A detached tire

Brake system check, the whole is good, the brake disc is still easy to rust
6. Accessories for this maintenance. Double filter element, GVW052168Z4 preferred semi-synthetic oil, oil filter element oil discharge screw.

Big family of replacement parts
7. After emptying the old oil, install the screw and oil filter element, and then add new oil. Lang Yi happens to use 4L oil, and a large bottle of oil is not filled at all.

Empty the old engine oil

With the new oil, the little brother is very serious.

The engine oil used this time, the preferred semi-synthetic engine oil
8. After changing the oil, installing the tires, and then simply blowing and cleaning the dust in the engine cabin with compressed air, this service is not available in another 4S store, and the cleaned engine compartment is still much cleaner.

Install tyre

Use compressed gas to simply clean the engine compartment

After cleaning, the engine cabin looks clean.

This is the engine compartment before maintenance, covered with dust.
III. Settlement of expenses
When the maintenance was almost over, I didn’t wait in the repair room any longer. I found the after-sales manager to calculate the maintenance cost and settle the account.
1. The maintenance cost is as follows: the preferred semi-synthetic oil is 300 yuan.
Oil filter 47.5 yuan
Locking bolt 15.79 yuan
Air filter element 74 yuan
Air conditioner filter element 115 yuan
The man-hour is 198 yuan.
The total cost amounts to 750.29 yuan
2. Use deduction for all kinds of maintenance vouchers.
First of all, when you buy insurance in a 4S store, you get a free maintenance voucher of 300 yuan for the 4S store.
Secondly, the 188 yuan maintenance voucher for the Huanxin first line given by the Volkswagen car owners Forum to the owners of the black diamond card.
Again, Volkswagen car owners Forum points 2610 points, equivalent to 261 yuan.

188 yuan maintenance voucher given by the forum

Points deduction for follow-up expenses
Finally, pay 1 yuan in cash.
Before going to another 4S maintenance, including watching the forum, you can basically deduct the maintenance cost with full points, but this time you have to pay 1 yuan for this 4S maintenance, because it is the internal rule of 4S, which can only be accepted, but it feels a little unfriendly.

The maintenance statement will be paid in cash of 1 yuan.
IV. Summary
1, the good side: first of all, go to the 4S store maintenance, the use of forum points can be used as money to spend, which really needs to be liked; secondly, now to the 4S store to buy vehicle insurance, it is indeed a big discount than the insurance company outside, this is a like; finally, 4S store professional after-sales and authentic accessories is the most reassuring place, this is a great compliment.

The original parts are just rest assured.
2, inadequacies: first of all, the after-sales staff began to report that 300 yuan insurance free maintenance coupons and forum points can not be used at the same time, you must spend cash to use 300 yuan maintenance coupons, find the previous insurance customer service and maintenance manager to coordinate processing to use Secondly, when SAIC-Volkswagen went for maintenance on September 7, the SAIC Volkswagen carefree activity (September 1-October 31) should have begun, but this 4S store reflected that the content of the activity in the store and headquarters had not been well implemented, so this activity could not be enjoyed for the time being. This is due to an oil filter element and a bottle of fuel oil treasure. Although it is a small thing, it is still uncomfortable in my heart.

The official activities of SAIC and Volkswagen have some problems in the implementation of the local 4S store.
To sum up, in 4S maintenance is a good choice, easy to rest assured. And choose to be the owner of Lang Yi is a more correct choice, easy to use, and finally to appreciate the big face of the little wolf.