Remember the third free maintenance
WinstonTracy 
6 It has been two years since I got a new car in April 2018.
This time the maintenance was done at a time when the mileage was 28648 kilometers. A while ago, the dashboard kept reminding me for maintenance. After looking at it, it was not enough for 30,000 kilometers, but it had been half a year since the last oil change.
The original factory standard is to only deliver 10,000 kilometers for maintenance once. When maintenance was carried out at 20,000 kilometers, the customer service said that the manufacturer had given away two more maintenance times. Therefore, the last 20,000-kilometer maintenance and this maintenance are free.
I have been driving for 11 years now, and I am used to watching next to the car every time I maintain it. Because of many details of vehicle status, you need to communicate with the master on site to resolve doubts and determine whether it needs to be replaced or just handled simply.
Through observation from different angles, it is found that there are relatively large differences between Volkswagen and Toyota, between different stores and receptionists, in terms of after-sales management, maintenance consultant reception level, customer service level, technician level and other aspects.
For a customer who only has one car, his best impression of a certain brand is the good feeling when he first picked up the car. After picking up the car, the most important thing that affects the individual’s perception of the brand is this maintenance. The most critical part of maintenance is actually whether the maintenance consultant receives it properly.
The following are some photos of this maintenance. Only the oil was changed, the style was blown, and the four wheels were changed.
This time the maintenance was done at a time when the mileage was 28648 kilometers. A while ago, the dashboard kept reminding me for maintenance. After looking at it, it was not enough for 30,000 kilometers, but it had been half a year since the last oil change.
The original factory standard is to only deliver 10,000 kilometers for maintenance once. When maintenance was carried out at 20,000 kilometers, the customer service said that the manufacturer had given away two more maintenance times. Therefore, the last 20,000-kilometer maintenance and this maintenance are free.
I have been driving for 11 years now, and I am used to watching next to the car every time I maintain it. Because of many details of vehicle status, you need to communicate with the master on site to resolve doubts and determine whether it needs to be replaced or just handled simply.
Through observation from different angles, it is found that there are relatively large differences between Volkswagen and Toyota, between different stores and receptionists, in terms of after-sales management, maintenance consultant reception level, customer service level, technician level and other aspects.
For a customer who only has one car, his best impression of a certain brand is the good feeling when he first picked up the car. After picking up the car, the most important thing that affects the individual’s perception of the brand is this maintenance. The most critical part of maintenance is actually whether the maintenance consultant receives it properly.
The following are some photos of this maintenance. Only the oil was changed, the style was blown, and the four wheels were changed.
After lifting, it is obvious that the rear suspension stroke is longer than the front suspension stroke.
28,000 kilometers of front brake discs. Brake pads have worn from original 12mm to 7 mm. The brake disc was a little stained, but fortunately it was flat after testing and did not need to be ground down.
After the four wheels are shifted, the front wheels are dynamically balanced.
The original rear wheel was replaced with the front wheel, and dynamic balance was being carried out.
The tire pressure after I left the store after I had just repaired it. The tire pressure is uneven.
The tire pressure after returning home in the parking lot. The difference in tire pressure becomes more obvious. The next day, I had OCD. I took the air pump and readjusted 2.4 before driving the car in the morning.
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