What happened after Ji Krypton picked up the car? Talk about Gekrypton’s new after-sales experience

  9
 September 3, 2024
Hello, everyone. I am the first batch of white mice to pick up the car.

At present, it has been eight months to pick up the car and share it with you through this official KOC posting activity combined with your own after-sales experience.

Personally, I feel that the current after-sales experience of new energy vehicles is not only a simple after-sales service such as maintenance and repair in the era of fuel vehicles, but also a combination of basic after-sales, value-added services and social interaction. The new after-sales experience allows car owners to participate in the brand’s ecosystem and spontaneously share fission and invite relatives and friends.

I. Foundation after sale

The basic after-sale is the most basic guarantee for our car owners. Although polar krypton is a brand new brand, there is no extreme krypton home in Taizhou (it is said that it will be available in August this year), but the after-sales service team of our own “brother” Lecker provides us with the basic after-sales service.

I went to the Lecker service center for a total of five times, whether it was daily maintenance, OTA upgrade, accident, accident, etc., it was professional and guaranteed.
One OTA upgrade at a time

Two minor repairs: both times the front clasp of the chassis in the sports mode in rainy days was washed away because of its too fast speed. I hope everyone will slowly open the high points of the chassis in rainy days, although the maintenance is free, but it takes time.

Handling of an accident: the traffic light was rear-ended for no reason and the other party was fully responsible for two rear bumper buckles. If you just rub paint, you can usually repair mine in three days. Because the card buckle broke and had to wait for factory delivery, it took seven days to repair it.

Since I asked about spare parts delivery and maintenance progress many times while I was in an emergency car, the accident handling specialist had patience to answer and follow up the maintenance delivery. I also checked carefully before delivery and found that the rear gear was accidentally touched by a little bit of paint when the repairman finally installed the back gear (long before spray painting). I was in a hurry to use the car, so I gave the solution: 600 revolutions of this paint. For future maintenance expenses, I can also use the car first, because the bump is not obvious, so I gladly accepted this small bump, in fact, if the accident handling commissioner did not say, it may not be easy for me to find this episode, which makes me think that the foundation of extreme krypton is professional and reliable.
I hope we can all have our own extreme krypton home as soon as possible so that we krypton officials can enjoy more professional and fast basic after-sales service on our own territory.
II. Value-added services

Value-added services are more services that distinguish us from fuel vehicle owners.

For example, the exclusive delivery service group, new energy vehicles, pay attention to intelligence, and the use of vehicles will be more complicated than fuel vehicles, so our previous delivery group has become a variety of after-sales service groups, all kinds of problems can be solved in the group.

For example, the professional charging housekeeper of the electrode delivery service provides the charging service for the person to deliver the car to the door to complete the charging and travel in different places. It is no longer worried that it is difficult to find a pile, and it is said that the surprise blind box will drop randomly after the service. When you need it, it simply doesn’t smell good.
For example, at present, Taizhou has three overcharging stations one after another. The locations of the overcharging stations are all high-spirited people. Many car users have already clocked in the free charging rights of the YOU version of 1000 degrees. I really envy that even the national charging stations are stepping up expansion. Taizhou is said to have eight more convenient charging services and the most tangible value-added services this year.
III. Social interaction

For example, the extreme krypton operation team organizes and plans at least one social activity every week, with novel experiences and content sharing, so that you have a connection with polar krypton once a week. I also took my family to a lot of social activities to experience different weekends, including elegant coffee studies, exciting equestrian riding Crazy Racing Kart Rider, human CS, novel fluid violence bears, Taiwan embroidery group fans and so on have also met many warm, lovely and honorable extreme krypton riders to thank the operation team for their meticulous planning and thoughtful service.

For example, the owner of the polar krypton alliance has a physical store at home (hot pot, dance, residential, fitness, red wine, ceramic art group, photography, fruit shop, psychological consultation, coffee cake, national day camping, oral party, film and television company, villa, florist, office furniture, killing teahouse, glasses shop, real estate roast steak, etc.) can join the alliance, which is a huge ecosystem and has more than 100 alliance partners in only four months. As a distinguished extreme krypton owner, you can enjoy the exclusive alliance welfare enjoyed by the owner in these alliance partner stores.
To sum up, the new after-sales service experience of extreme krypton is still very good, basic professional services and characteristic value-added services. As a car owner, I am really happy to share my car experience. I want to find more friends who share the same value. I sincerely hope that the brands we support are better and believe that the right things will definitely be more. If you have the motivation, the polar krypton team will get better and better.