The epidemic has arrived in 2020, and we originally planned to change to a better brand page and settle for the next best. BBA, a high-end luxury brand that everyone can hear about, also believes that the big brand should not choose the wrong one! Well, I chose the top model of the hybrid 530LE at that time, all of them were sold for almost 50W. The first year was still practical and normal. There was basically nothing wrong with the battery life except for the false mileage of the battery. The nominal battery life was 95KM, and it was basically around 50KM in summer. If there were more than 40 KM, there would still be some traffic jams. The problem came out the next year. For details, see the post I posted at Car Home on September 7, club.autohome.com.cn/bbs/thread/ec578636c2860d57/103390838-1.html
In order to defend my rights, I also called the BMW 400 N times, just like talking to a man-machine,”Mr. Chen, do you agree that I will distribute your personal information to a local authorized dealer to serve you?” Our Xiamen local 12315 also went to the mediation yesterday. We were full of confidence, but the greater the hope, the greater the disappointment. So if everyone thinks that the Consumers Association is useful, let’s stop there. In addition to eating bad people without proof, such as car investment, the Consumers Association tells you that the factory license of the car has complied with national laws and regulations. If there is any problem, mediate first. If the mediation fails, the Consumers Association will issue a mediation termination letter and go to the arbitration institution or the people’s court to sue! The premise is that as a consumer, I have to first prove that the fault I am claiming affects use, or that the cars sold by BMW do not meet the sales standards, which is ridiculous!!! Regarding the fault video recorded by the 4S shop itself, the abnormal sound of the expansion valve was heard from the video, and the mobile phone was vibrating. I will attach the dealer’s description to the picture below. The result is that the manufacturer determined that the problem I responded to was a normal working phenomenon and did not affect the use. After-sales maintenance or replacement of this expansion valve cannot be provided. In addition to being at Car Home, I also publish the progress of this incident on Douyin, Watermelon videos, and headlines. The group that understands the car emperor has also followed the matter, but I think it will be useful when a big anchor like Uncle Hu can come forward! By the way, car owners who have responded like me about the abnormal sound of the BMW 5 Series Hybrid high-pressure battery cooling valve are already gathering to prepare for greater rights protection! If you are also invited, add me to us!